Why bother with processes?

I expect many of you, on hearing the word “process” may have some bad feelings based on your experience. Perhaps there was gower-prgmngta critical point in your programme and you were side-tracked by someone telling you that you hadn’t gone through the seemingly trivial, but lengthy, check list on page 42 or perhaps the processes you had to use didn’t really help you and any feedback you gave just went into a “black-hole”.  That’s all very legitimate and this is indicative of “bad” processes.

This year Gower launched their 2nd edition of the Handbook of Programme Management and I was asked to write the chapter on processes. Good processes are key to increasing organizational maturity and hence business performance.  They are also essential if we are to manage through the increasing levels of complexity which face us; have a look at my two minute video  on why processes are becoming more important and  why we can’t ignore them.


About Robert Buttrick
Robert Buttrick is the author of the Project Workout. He has been providing advice and guidance since the publication of the first edition of his best-selling “flagship” book, the Project Workout in 1997 and now its 4th edition. The principles laid out in the publications, take a holistic view, ensuring that culture, systems, processes and accountabilities are mutually compatible. The book has been translated into French, Korean, Chinese, Russian and Romanian . . . but not yet into Latin! Robert received a Distinguished Service Certificate from BSI for services to national and international project management standards; he is a Member of the Chartered Institute of Marketing, Chartered Engineer and an Honorary Fellow of the Association for Project Management. He currently works as a consultant and is a Visiting Teaching Fellow at the University of Warwick.

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